Welcome To SUMO Sites
Frequently Asked Questions.
Everything you need to know about pricing, the process, and what happens after your site goes live.
FAQ
Frequently Asked Questions
- $0 down, then one flat monthly payment by card for 24 months: $175 (Starter), $225 (Growth) or $275 (Premium). That covers the build plus hosting, security, daily backups, uptime monitoring and unlimited update requests (fair use) for the whole term. When the 24 months are up, you choose what happens next (see "My contract has ended, what happens next?").
- All three get the same hand-coded build, hosting and support. What changes is the size of the site and two add-ons.
- Starter ($175/mo) is 5 pages: Home, Services, About, Service Area and Contact.
- Growth ($225/mo) is 10 pages, with a dedicated page for each core service, plus automated SMS lead notifications.
- Premium ($275/mo) is 15 pages, with dedicated pages for each service and each town you serve, plus a CRM connection (Housecall Pro, ServiceTitan or Jobber).
- Three reasons: it's affordable, it's simple, and it keeps us accountable. Spreading the cost over 24 payments means you don't need a $5,000+ agency budget on day one.
There is no setup bill, no separate hosting or maintenance invoices, and no charge for updates. And because we're paid monthly, it's in our interest to keep your site fast, secure and working for you. - No. The price you sign up at stays the same for the full 24 months. After that, if you stay with us on maintenance, it drops to a flat $125/mo, with hosting, maintenance and unlimited updates included.
- Yes, at any time. Here is what it costs:
- In the first 30 days: a full refund under our money-back guarantee.
- After 30 days and before the end of the 24 months: a fee of 50% of your remaining balance, and your site comes down. For example, if you're on Starter and cancel after 12 payments, 12 payments remain ($2,100), so the fee is $1,050.
- Want to keep your site and move it elsewhere? Pay the remaining balance in full and we'll package up your website files and hand them over.
- You have three options:
- Renew your contract and get a brand-new design at no extra cost.
- Move to month-to-month maintenance for $125/mo, with hosting, maintenance and unlimited updates included.
- Take full ownership: we package up your website files and hand them over, so you can host and manage the site yourself.
- Add-ons are optional extras beyond your plan, such as additional pages, business reviews displayed on your site, or an exit popup.
Content for every page in your package is written for you. Additional pages are $150 each, written and built (pages that need little unique content, like Contact or Reviews, are excluded). Every add-on is a one-time fee — it's never added to your monthly plan price. See all add-ons, or to ask for one, email hello@sumosites.com or use the update request page. - Yes, no problem. Contact us here and we'll send you a custom link to pay upfront for your website, and we'll get started with the design and build.
- Almost any home service business — HVAC, electrical, plumbing, roofing, landscaping, painting, construction, lighting, cleaning, and similar trades.
- Less than 30 days from when we receive everything we need: your logo, photos, business details and any content you want on the site. The onboarding form takes about 10–15 minutes, and the faster you send your material and feedback, the faster you go live.
- One onboarding form covering your services, brand, and goals — plus your logo, business details, and any photos you'd like used. If you're missing any of it, we can help fill the gaps.
- Check out our Portfolio page — it'll keep growing as we complete more projects.
- There's no proposal necessary — simply reach out via Get Started, and we'll send you an onboarding form and deliver your website based on what you provide.
- No page builder or dashboard to learn — send us what you'd like changed using the update request form, and we'll make the change for you at no extra cost. We aim to have updates live within 2 business days.
- Yes, in stages. You own your domain, content, listings and profiles from day one. The website itself becomes yours when you complete the 24-month term, or at any time you pay off the remaining balance, and we then package up the files for you to host yourself. While you're on the payment plan, we host and look after it.
- Yes — every site is SEO-optimized for local search out of the box, with a free SSL certificate and content built with search engines in mind, so you can get found by customers searching for your services nearby.
- Yes — every SUMO Sites build is fully responsive and tested across phone, tablet, and desktop.
- Yes. Content for every page in your package is written for you. Need more pages? Each additional page is $150, written and built — a one-time fee, never added to your monthly plan price (pages needing little unique content, like contact or reviews, are excluded). See all add-ons.
- We encourage using your own photos where you can — it's the most authentic look for your business. If you don't have great photos, we'll source free stock photography, and premium stock if needed, at no extra cost.
- Sorry, we do not build online stores or e-commerce sites. We can link your site to a CRM or booking/scheduling tool if you are using one, but not e-commerce sites.
Still Have Questions?
Can't find the answer you're looking for? Reach out and we'll get back to you.