Frequently Asked Questions.
Everything you need to know about pricing, the process, and what happens after your site goes live.
Frequently Asked Questions
$0 down. Starter is $175/mo, Growth is $225/mo, and Premium is $275/mo — no setup fees or hidden charges, just a flat monthly rate for 24 months. See Pricing for what's included in each.
Every tier gets the same build, service, and delivery. Starter is a 5-page site. Growth is a 10-page site — a dedicated page per service — plus automated SMS lead notifications. Premium is a 15-page site — dedicated pages per service and per service-area town — plus a CRM connection. Full breakdown on the Pricing page.
No catch — it's a payment plan, not a discount. You pay the same build cost over 24 months instead of all upfront, the same way a lot of software and services are sold today.
$0 down, then a flat monthly rate for 24 months covering the build — starting at $175/mo. All hosting, maintenance, updates, and support are included.
Once you've completed the 24-month minimum, you have three options: renew your contract for a brand-new design at no extra cost; move to our month-to-month maintenance plan for $125/mo (hosting, maintenance, and unlimited updates included); or take full ownership — we'll package up your website files and hand them over so you can host and manage it yourself.
Yes, no problem. Just contact us here and we will send you a custom link to pay upfront for your website and we will get started with the design and build.
No free trial, but we do offer a 30-day money-back guarantee — if you're not happy with your website within the first 30 days, just reach out and we'll issue a full refund. After that, standard cancellation terms apply.
Almost any home service business — HVAC, electrical, plumbing, roofing, landscaping, painting, construction, lighting, cleaning, and similar trades.
Once we have everything we need from you — content, logos, images, and other branding materials — we can typically deliver your website within 30 days.
One onboarding form covering your services, brand, and goals — plus your logo, business details, and any photos you'd like used. If you're missing any of it, we can help fill the gaps.
Check out our Portfolio page — it'll keep growing as we complete more projects.
There's no proposal necessary — simply reach out via Get Started, and we'll send you an onboarding form and deliver your website based on what you provide.
Just reach out — as part of your plan, we make edits and updates for you, free and unlimited. No page builder or CMS to fight with.
You can cancel any time. Within the first 30 days, you're covered by our money-back guarantee — just reach out for a full refund. After that, cancelling before the end of the 24-month term costs a fee of 50% of your remaining balance, and the site comes down. Want to keep the site and move it elsewhere instead? Pay the remaining balance in full and we'll package up the files for you.
Your site gets suspended with a neutral placeholder page — nothing publicly embarrassing — and we'll reach out privately about reactivating it.
Yes — once you've completed your contract term, the website is entirely yours. Host, manage, and maintain it independently, or stay with our ongoing care plan. Your call.
Yes — every site is SEO-optimized for local search out of the box, with a free SSL certificate and content built with search engines in mind, so you can get found by customers searching for your services nearby.
Yes — every SUMO Sites build is fully responsive and tested across phone, tablet, and desktop.
Core pages are included. For extra pages, you can write your own content or hire us — our content writing service is $150/page (pages needing little unique content, like contact or reviews, are excluded).
We encourage using your own photos where you can — it's the most authentic look for your business. If you don't have great photos, we'll source free stock photography, and premium stock if needed, at no extra cost.
Sorry, we do not build online stores or e-commerce sites. We can link your site to a CRM or booking/scheduling tool if you are using one, but not e-commerce sites.
Still Have Questions?
Can't find the answer you're looking for? Reach out and we'll get back to you.
